Has it been 3 weeks already?

My first week into work, I was busy complaining to every single person I met how tiring it was. How I was too tired to do anything. It was a new place. I had to memorise the menu, learn how to key in orders, learn what cutlery is needed for each dish served, learn how to serve drinks ( yes, for different sized cups, the presentation is different), all in one day. Talk about a tough first day. I thought to myself 'What on earth have you gotten yourself into?!'

Then second week came, and I started getting used to the hours. By then, I was already familiar with everything. Which meant that I started enjoying going to work. And the people I work with are really nice, so that's an added advantage. :)

It's now the third week, and I'm actually really glad I took this job. I'm not saying it's the best job in the world. But I have learnt a great many things. My memory skills have definitely improved. There are times when Dome is so busy that on my way to key-in the order for table 11, table 8 asks for 2 glasses of warm water and 1 glass of iced water, and then table 9 wants ketchup, and table 12 is waiting to order. And then at the same time, we have to take turns to look out for the people at the smoking area, cos the last thing we need is a customer coming up to us complaining they've been waiting for 10 minutes to order.

Patience is something you must have as a waitress. OK, I'm pretty sure many of you, as customers, have complained when the food comes late. And it's perfectly normal for you to get angry, cos you placed the order half an hour ago and you're hungry.

Now see it from a waitress's point of view. The place is packed. We're serving, taking orders, refilling glasses of water, changing ash-trays, clearing tables, non-stop for say, 2 hours? And the kitchen is busy, doing their very best to cook the food as fast as they can. But they can only go so fast, because food has to be cooked properly, if not there will be more complains, like duh! :P
And the orders just keep piling up.
And now imagine, in the midst of all this chaos, we still have to put a smile on our faces, politely apologize when customers start complaining. It's really not easy, but we still do it anyway, cos we understand why you're getting angry.

Although, there are times when I can't help but get annoyed. I mean, seriously, you can see how packed the place is, so be patient a bit lah! Hehe.

In a way, yes, I am glad I'm working at Dome :)